Top platform for every call center

Call Center platform – Owify CRM

Professional solution for your call center

The ultimate solution for every call center – easy to use, but incredibly powerful.
One of the best software solutions in the world, with great features.

Owify CRM belongs to the very top of software solutions that can easily and completely automate even the largest call campaigns.

Professional solution for every call centre at an affordable price.

Benefits

  • One of the best software solutions in the world
  • Powerful CRM – GDPR Compliant
  • Automated calling – great for large campaigns
  • Lowest prices for domestic and international calls
  • Full FREE live support

Automatic
dialer

Certainly one of the best features of the platform. Great for large outbound campaigns (cold calling). Each agent can have his own list or you create one list for all agents.

Coaching
listen

Help new agents and listen to the conversation with a potential customer. Use the “Coaching” function to advise him on how to respond to a particular situation during a call – without the customer hearing your voice.

Powerful CRM
– GDPR –

Import your existing databases. The platform records all your histories, records calls and allows you to completely customize the visual fields and customer data. The Owify CRM platform is also GDPR compliant.

Lowest prices
on the market

We cooperate with more than 45 global telecoms so that we can offer our customers the cheapest calls globally and locally – from a fixed or mobile network

Advanced features of the Owify CRM platform:

  • Advanced Dialers: – Hidden list – Manual Dialer – Auto Dialer
  • Easy-to-Configure all types of campaigns
  • Call recording (you can record the consent for GDPR, orders, cancellations, etc.)
  • Listen an agent talking with a client (do this from different locations)
  • Coaching function – talk with an agent during the call, the customer cannot hear you
  • Powerful CRM. Hide data that is not of interest to you. Show the agent only the information he needs
  • Agent, Supervisor, Admin – Limit access rights to agents
  • Can be used for inbound and outbound campaigns
  • Multi-language (English, German, Italian, Bosnian, Croatian, Spanish, Slovene…)

Key Features:

  • Multi-lingual Support
  • DNC Control (“Do Not Call” feature)
  • Powerful CRM
  • “Agent on a break” function
  • Configurable Scripts
  • Lead Management
  • Agent Callback Management
  • For inbound and outbound campaigns
  • Multi-Level Interactive Voice Response (IVR) or Music on Hold (MOH)
  • Define responsible person (great for call centers on different locations)
  • Configuration with your existing CRM
  • Live call monitoring
  • Recording playback & download options
  • Coach / Listen – help new agents with active coaching

PRESENTATION OF OWIFY CRM


Go global now with Owify

Contact us for more information or to order our services

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